Theresa Agovinoĭuring the peak of the pandemic, Sarah Comstock sent employees tips for teaching their children at home, methods for coping with loneliness and guidelines for scheduling a virtual doctor’s appointment. From remote work to health benefits, employee morale to disaster planning, HR professionals are determined to help their organizations forge a new way forward. To assist HR professionals in a post-coronavirus world, we asked HR practitioners and other experts what lessons have been learned during the pandemic and what lasting impacts it will have on the way we work. “CEOs are counting on our speed, our expertise and our creativity in reshaping the workplace for resistance and recovery.” Taylor, Jr., SHRM-SCP, president and chief executive officer of the Society for Human Resource Management. “We ushered our workforces into a COVID-19 world of telework, virtual meetings, and, unfortunately, furloughs and layoffs, and we’re the ones who will put our workplaces back together,” says Johnny C. “We’ve become about the preservation of the employee,” she says, adding that the company is ferreting out waste and inefficiencies while also rethinking all purchases and projects.Ĭolon-Mahoney is one of many HR professionals playing critical roles in their organizations. The New Jersey-based company has 3,000 North American employees. “This is HR’s leadership moment,” Pascot says.Īngela Colon-Mahoney, head of North American HR at Otsuka Pharmaceutical Cos., has discussed how to cut costs and avoid layoffs with colleagues in the legal, government affairs and finance departments. Those leaders are now coming to them, often on a daily basis. HR practitioners no longer need to convince business leaders to consult with them on key decisions. That uncertainty “absolutely makes HR’s job harder,” says Steve Pascot, leader of the HR practice at Spencer Stuart, an executive search and consulting firm in Chicago.Īt the same time, the COVID-19 pandemic has elevated the importance of HR professionals within organizations as never before. It lingers, leaving business leaders and employees uncertain about their next steps. Unlike a flood or a tornado, the virus doesn’t hit once and go away. While many HR professionals have toiled through difficult times before, the rapid global spread of the novel coronavirus has brought a troubling new twist.
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